501 S Highway 23, Marshall, MN – inside the AP Design lobby. 

Nearest cross street is State Highway 23 and Canoga Park Drive (near Marshall Spas & Pools).

Monday through Friday 8:30am – 5:00pm or call us at:

507-532-4482

Amazon.com QR codes don’t work at our store.  Amazon and UPS have an agreement that allows QR code scanning & packaging of returns for UPS Store franchises only.  Although we are an authorized UPS shipper, Send It is not a franchised “UPS Store”, so we aren’t allowed to utilize the QR code return method.

Instead, please follow these instructions:

1. Start a return (or Cancel your existing return – go to your items, find the product, then select “View refund/return status” cancel and confirm. Then press the back button.
2. Submit your return: selection reason for return (“Inaccurate Web Description”), then select refund option, then select “2 Other Options” then “UPS Dropoff Point” (required box & label).
3. Print and apply that label and bring your item to our store.
4. Or, for $1 printing fee – you can email the label to our store. Select “Email a Copy” and then enter our email in the “Send to a Friend” field and confirm.     SendItNow507@gmail.com

Some cable companies (Comcast, Frontier, Spectrum) have a fulfillment agreement with UPS Franchise Stores where you can bring in your items without a box or label and have the store package & send for free. However, Send It is not a franchised UPS Store, so we can’t fulfill these cable company returns as they state. 

Instead, please call the company and tell them that the nearest UPS store is 80 miles away and ask them to send you a return label. Then, once you receive that return label, you can bring the item to our store to be shipped out.

Here is the phone number for Comcast – 855-707-7328

• UPS® Ground – 4:00pm 
• UPS® Next Day Air – 4:00pm
• FedEx® Ground – 2:30pm 
• FedEx® Express – 3:00pm
• UPSP® – 12:00pm
• Spee-Dee Delivery® – 4:00pm
• DHL® – the following morning

These times are approximate – sometimes the carriers arrive earlier.  If you need your package to go out, we recommend dropping off at least 1 hour before the times listed above.  

Send It accepts faxes – send and receive for a fee. The number associated with that service is: 507-929-9242 Our team will send your document for you.  

Send It can provide photocopies or scans in either black/white or color in standard sizes (letter, legal 11″x17″). 

Send It offers notary services. Please call 507-532-4482 to schedule a time to ensure our notary is available. 

Send It offers unattended delivery services. If you are traveling/gone and need a package delivered (wine, etc.), you can have it shipped to Send It and we’ll sign for it and hold it until you return. There is a holding charge for these services, please call 507-532-4482 to schedule this option. 

Our shipping specialists can help package up your item with our expertly selected materials – bubble wrap, peanuts, quality packing tape, glass wrap and more.  Call us or bring your items in to have us take a look and provide you with a packaging solution and estimate!

Send it offers a wide variety of boxes for sale in order to help ship your item safely to it’s destination. Our smallest size is 4″ x 4″ x 4″ and largest is 36″ x 36″ x 36″ with a wide array of options in between including overnight envelops, padded envelopes and poly bag mailers.

Certain items are prohibited from shipment, these include (but are not limited to): cash (bank bills, notes or other currency), fire arms (without FFL), alcohol, tobacco, narcotics, hazardous waste, human remains, explosives, fireworks, gasoline. There may be labeling requirements for many items including certain chemicals and perishable items. If you have an item that is question – please contact us to discuss prior to bringing the item to our store.

Most purchased shipments (excluding free return labels) with UPS and FedEx include $100 of carrier insurance.  Send It offers the option of purchasing additional shipping insurance to protect valuable shipments against loss or damages.  At the time of shipment, ask about your insurance options.