Shipping doesn’t have to be complicated
Send It in Marshall, Minnesota helps customers ship with UPS, FedEx, USPS, Spee-Dee and DHL, along with packaging, prepaid returns, tracking questions and other everyday shipping needs.
Below are answers to the questions we hear most often.
The best way for us to help is in person. Bring your shipment, return, or item into our store, and our customer service team can help you determine the best next step.
Where is Send It located?
Send It is located inside AP Design at:
501 S Hwy 23
Marshall, MN 56258
We are near the intersection of Highway 23 and Canoga Park Drive.
Hours: Monday through Friday, 8:30 AM to 5:00 PM.
Which shipping carriers do you offer?
We can help you ship with:
- UPS
- FedEx
- USPS
- Spee-Dee Delivery
- DHL
Bring your package in and we can compare available options based on destination, timing and cost.
Can I bring in an Amazon return?
Yes, if you have a printable UPS shipping label.
Send It is an authorized UPS shipping location, but we are not a franchised UPS Store, so we cannot scan Amazon QR-code returns that require a UPS Store.
If Amazon gives you a QR code, look for an option such as UPS Dropoff Point that provides a printable shipping label.
Print and attach the label before bringing the package in, or email the label to us and we can print and tape it for a small fee.
Email for shipping labels: SendItNow507@gmail.com
What time do the carriers pick up?
Approximate weekday pickup times are:
- UPS: 3:30 PM
- FedEx: 2:30 PM
- USPS: 12:00 PM
- Spee-Dee: 3:30 PM
- DHL: Typically the following morning
Pickup times can vary and carriers occasionally arrive early.
If your package needs to leave that day, we recommend bringing it in at least one hour before the listed pickup time.
Can you accept cable-company equipment returns?
Some companies such as Comcast, Spectrum and other service providers direct customers to a UPS Store for box-free or label-free returns.
Because Send It is not a franchised UPS Store, we cannot process those specific return programs.
Contact your provider and ask them to email or mail you a prepaid shipping label. Once you have a standard label, you can bring the properly prepared return to Send It.
Can you package my item for me?
Yes.
Our team can professionally package many types of items using boxes, bubble wrap, packing peanuts, protective wrap, tape and other packing materials.
Bring the item in and we can recommend a packaging solution and provide an estimate.
Do you sell boxes and packing supplies?
Yes.
We stock a variety of:
- Shipping boxes
- Padded envelopes
- Poly mailers
- Overnight envelopes
- Packing materials
- Tape and protective supplies
Box sizes range from small shipping cartons to large boxes for bigger items.
Can I get a shipping estimate?
Yes, but shipping estimates are provided in person.
Rates depend on the package’s actual size, weight, destination, service level and current carrier pricing.
Bring the packaged item to Send It and we will measure and weigh it, compare available options and provide current rates.
Shipping estimates are non-binding until the shipment is processed.
How do I track my package?
When you purchase shipping through Send It, you receive a tracking number for your package.
Tracking information may take up to one business day to appear in the carrier’s system.
You can track shipments directly through:
- UPS
- FedEx
- USPS
- Spee-Dee
- DHL
If you need help locating your tracking information, stop into the store and our team can help.
Do you offer shipping insurance?
Additional insurance may be available for valuable shipments.
If you are shipping something with significant value, ask our team about available coverage when the shipment is processed.
Insurance availability, claims and carrier limitations vary by shipment.
See our Store Policies for complete insurance terms and claim information.
Can I ship anything?
No. Carriers and government agencies restrict or prohibit certain items, including some hazardous materials, firearms, alcohol, tobacco products, explosives, certain batteries and other regulated items.
If you are unsure whether something can be shipped, bring it into the store before preparing the shipment.
See our Store Policies for additional information about restricted and prohibited shipments.
Do you provide notary services?
Yes.
Notary service is available, but availability can vary.
If possible, stop in during normal business hours. If your timing is especially important, you may want to call ahead to confirm a notary is available.
Do you offer faxing, copying and scanning?
Yes.
Send It offers:
- Fax sending and receiving
- Black-and-white and color copies
- Document scanning
- Letter, legal and 11″ x 17″ sizes
Ask our team for current pricing.
Can you receive a package for me while I’m away?
Limited package receiving and holding service may be available by prior arrangement.
Please contact us before having anything shipped to Send It so we can confirm availability, fees and instructions.
Do you pick up auction or third-party purchases?
Send It is primarily an in-store shipping and packaging location.
Pickup of auction purchases, business equipment or other third-party items is generally not part of our standard service.
Limited local pickup may occasionally be available for established customers by prior approval.
Please contact us before purchasing an item that will require pickup, packaging and shipment.
Have another shipping question?
If you are not sure which carrier to use, whether an item can be shipped, how to prepare a return, or what packaging you need, the easiest option is to bring it into the store.
Our team can take a look and help you determine the best next step.
Send It
501 S Hwy 23
Marshall, MN 56258
Hours: Monday-Friday, 8:30 AM-5:00 PM
Shipping Rules & Store Policies
Looking for information about international shipments, prohibited items, returned packages, insurance claims, cancellations, carrier delays or other shipping terms?